Terms of service

At One Creative Teacher, we take great pride in the quality and craftsmanship of our handcrafted items. We want you to be completely satisfied with your purchase, and we understand that sometimes returns may be necessary. Please take a moment to review our Handcrafted Items Return Policy to ensure a smooth and hassle-free return process:

1. Eligibility for Returns:

  • You may return handcrafted items within 30 days from the date of delivery.

  • To be eligible for a return, the item must be in its original condition, unused, and in its original packaging.

2. Non-Returnable Items:

  • Custom-made or personalized items are not eligible for returns unless they are defective or damaged upon arrival.

  • Items that have been altered or modified by the customer are not eligible for returns.

  • Digital downloads are not eligible for returns.

Return Shipping:

  • Customers are responsible for the cost of return shipping unless the item is defective or damaged upon arrival.

  • We recommend using a trackable and insured shipping method to ensure the safe return of the item.

5. Inspection and Refund:

  • Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria.

  • If the item is in its original condition and meets our return policy, we will process your refund within [7] business days.

  • Refunds will be issued to the original payment method used for the purchase.